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Security and privacy

Built for teams that sell to people, in Europe.

A CRM holds other people's names, numbers and conversations. Klienta was built with the GDPR in the room, not bolted on afterwards: the questions it asks are the ones a data protection officer would.

What you can rely on.

  • Consent is on the contact

    Every contact carries the basis on which you may contact them, and whether you may at all. It is not a note somebody has to remember; it is a field the product checks.

  • Your privacy policy is written from your settings

    Answer a few questions about what you collect and why, and Klienta writes the policy and publishes it. Every answer to a form records which version of that policy the person was shown.

  • Erasure is a request, not a project

    When a person asks to be forgotten, you tell us: we show you exactly what would go, erase it, and keep the record that it was asked for and done. Answers collected by your forms clear themselves — the raw answer is redacted a year after it arrives.

  • Access is visible

    Who can see what is set by role. An admin can look at Klienta as an employee would. When Klienta's own support looks at your workspace, it is read-only, and you see it happening.

Sign-in and sessions

Each person signs in with their own account and a verified email address. Passwords are never stored as written. Sessions can be reviewed and ended from settings.

Email

To send from Klienta, a person connects their Gmail account. Klienta sends on their behalf and files what was sent on the contact. It does not read the mailbox.

Your data

Your workspace is yours. Ask us and it comes back to you as a spreadsheet — your contacts, companies, deals and offers, with their history. Ask us to erase it and it goes, with the record of the request kept.

Questions

Our data processing agreement says what we do with the personal data you keep here, and on whose instructions. If your DPO has a question it does not answer, write to us. A person answers.

Start with one lead.

Make an account, add the person you spoke to this morning, and see where it goes. 14 days, no card.

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